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I fully agree with you on building a business v/s catching eyeballs ...
I think best businesses are built slowly over time. However if you want to get into markets like travel etc, you need your marketing team from days 1 (to sell/to develop too)
That is something totally missing ... working as a team right from day 1. I think to get that in place, ppl go for VC money. Don't you think so ?
Totally agree, that one should be focused on doing marketing from day one to keep the team morale, the focus and all going. But where you take that money from could make all the difference. I'd prefer it coming from someone who is grounded in the industry yet perhaps retired to get into the thick of action themselves - Mentor with Money, is what i'd go with. It will make a huge difference.
Vivek
Interactive Media pvt ltd.
Would say one of the really interesting post, that requires deep thinking and may be Self-Talk.
One query,
if someone has already raised the fund from VC, what he should do now...i doubt one can't go public within 5 year, and normally... hey you know the game.
-Raxit
Well, I agree with you that living on instant noodles is injurious to health but ignoring the attention that world gives to lucky ones who make it big in no time is really hard. While consciously I know that luck plays a huge hand in billion dollar sellouts, it is extremely hard to digest that why I can't be lucky.
I guess, for me or people like me, it is hard to realize that most great companies are built with years of hard work. Maybe, this attitude will change as I mature. Or, Maybe, it won't. I really don't know.
I attended my first Proto in Jan,2008. This is exactly the impression i had,when i left on sunday afternoon. Those 2 days really shaked my impressions/expectations about startups and entrepreneur.
Everybody seemed to be interested only in starting something new, sell it and push off to the next big thing which inturn is again starting something new...
Probably i didn't interact with lot of people...but never felt like.
I am happy to read this post because it reaffirms my doubts.
thanks a ton :)
I have always believed that and especially in India, where people don't hang around the www.!
In fact, we sometimes wonder (especially when we're approached by the 'obsessed with multiples & valuations' kind of people) if we're doing the right thing in building up our company with the 'good old approach' - manage costs, get sales - aim to get a positive cash flow going!
We're convinced this is the best way; don't focus on the exit/acquisition/IPO - it it is to come, the opportunity will present itself (is that a line from a movie?)
We've also got some angels/advisory board members who are all people who have been there / done that and have followed similar approaches to building extremely valuable businesses. The probability of success is simply higher with the 'weathered' (if you like) approach - as opposed to the 'hit or miss' approach the valuations game seems to be fostering. Of course, proponents of the latter will (correctly, at times) argue that one might under-capitalize on opportunities with a 'conservative' approach. Obviously, a lot of this has to do with the temperment & backgrounds of the founder(s) as well!
Cheers
Lux
They said they always believed in the kosher-3-year law - that any business needs to be given three years to make a profit.
Of course there are excesses in the other direction too. One such "traditional" businessman invested a couple crores setting up a 80 seater call center - complete with machines, call equipment, internet lines etc. - and got this "manager" to try and get him business. Because of the traditional thinking he didn't bother about the mounting losses, or with things like utilisation rates or any metrics - believing that it would take three years. He had to let it go at less than book value (luckily the property appreciated enough for him to recover a little bit)
A lot of people get complacent when you tell them building businesses take time. an interesting thought is to ask that all people take loans to build their businesses - even if it's a personal loan and you already have the money. The idea is: the loan must only be repaid by cash flow from the business. (any intermediate payments made by you are added to the company's loan) If in X years the cash flow has not paid off the loan, you need to get the heck out.
After running a startup for seven years and not really going places, I've seen a little bit of the other side - how inertia can take a toll on business.
@Paras: I think vision and working smart, with flexibility is what i'd define as the key elements - not luck. Tell me one guy who's been lucky and made it big? I cant think of too many.
Swaroop and a fan: Unfortunately so. Lets hope things change.
Follower: Glad it makes a difference.
Ashish: There are a whole lot of logistical ground work one needs to do and be prepared to toil for a lot longer. Lets start with the basics first :)
Lux: It shows that you've been through it mate. Glad to see you here.
Thats the other extreme for sure. Do like the 3 year Kosher law. I think five is pretty good.
We need people who can think of customer problems and solve it, inseatd of building the company on the Sand, just because someone loves love something and start building, etc..
We need to see what kind of problems is faced by current customers and what kind of problems customer might face in future.
Btw, working strictly 9 to 6 will not allow you to succeed, rather you will earn your bread and butter.
Regards,
Yash
Selling, and getting money out of someone's pocket is *very hard*. Something that we engineers massively under-estimated :).
In any case, I think we've come past the worst of the hump, and hopefully we'll do much better going forward.
Vijay, we'd be glad to share our experience of selling technology, if you want us to. It's raw, bloody, and top of our minds right now :))
It reminded me of one humorous post Hurry Om Hurry and one of my own blog Eating food one dish at a time.
Its a debateable topic.
some reluctance, then got glued till the end.
My question though, coming straight from the
heart, is that in certain high-growth,
tech-intensive industries, can one really
the candle-light gourmet, while the
competition is already half-way through his
instant noodles and has hit the market?
The other point (and this might sound like
a rant) is that the market for high-tech
software products is still to mature in India.
In such a scenario, how and to whom, does an
Indian startup sell its products? Its markets
are in the US, its competition is in the US
eating into those markets, and the only way it
can reach those markets are through VC funds.
I know of atleast two startups(one of which I am very
closely associated with) that are facing this
issue right now.
so, isnt it better to have some instant noodles
if its available, than starving to death?
Prasanna: Technologists cant sell :) That's a statement.
Vikram: Possibly, but also for the folks who are trying to take it slow and steady. I think DHH's talk at Startup School is a must watch
Vikas: That sounds about right.
Manas: Everything good is also hard. Its like abstinence :) Its so much easier to indulge and break the rules.
Kalim: Absolutely. One needs to keep focus on both, but this is essentially tied into the exit path of the company.
Titash: Thanks for the compliment. Well, you cant live in paris and decide to dress like a bum. If you want to slow down, you also want to move onto something that lets you at your pace - the reason why i think some of the so-called hubs of innovation in this country arent very friendly at all.
And building a last company means having a longer sight of things. If this company is chasing the same thing that a noodle company is chasing, then they are just lying to themselves. They are both in the same boat - except that these guys are wasting time eating gourmet :)
And VC Money is not bad. If you know exactly what you want and want to grow, VC money will give you that boost. But in the forming years that could be detrimental - that was what i was getting to
Our journey to building DeskAway was not that of a quick one like other startups - but the patience and persistence is slowly paying off now. Its sometimes a challenge to make the team understand this cause like everyone else they are looking for the rewards tomorrow!
PS - if you see, this is happening in the stock markets also. People who wanted a quick buck and got greedy were burnt pretty bad.
Then there is a saturation point unless you keep innovating.
Instant noodles thingy sometimes does create a brand name that sells for a substantial amount of time to give you space to innovate.
krish
element idea Labs
I'll tell you a case of a product which didn't have a competitor: Gilette razors. The use and throw things that we men use on a regular basis now. It started off in the 80s and it has taken it 20 years to become mainstream. Trust me, if its something solidly lifechanging, it takes its own time to seep into the fabric of the society.
hence the "sellout" mentality.
While I agree with you that the instant-noodles trend is bad, I think there are more than a few basic reasons for it.
It is widely perceived that the greed of making a quick buck is why everyone wants to have a startup. True, if you only look at inexperienced people jumping into startups and dreaming about VC funding. But look at the other side - there is a whole ecosystem that dares you to jump in and the collective intelligence of that ecosystem cannot be questioned either since there are good companies being produced out of it.
So what is going on here? My belief is that the global scenario is changing and in the true capitalistic sense, the gap between rich and poor, the gap between big companies and small companies is growing. This kind of an environment ensures that consolidation will happen at regular intervals and that is what is keeping the whole VC marketplace alive.
Another thing that changed the dynamics in a big way post 2000 is the open-source revolution. There aren't a lot many things that you can build today and claim that "this is so damn hard that no one else can build it". So the only way to save your business is to get users to adopt it fast.
So if someone really understands this and likes instant-noodles, its really not a bad thing. Sadly, a lot of people who jump in don't understand this and to add to their woes are not building something that solves a real problem. They should listen to your advice.
I have a slightly different take on why so few double digit million dollar companies get created.
Earlier, an entrepreneur had a single chance to succeed. If you failed, life was miserable. That was also the reason an entrepreneur incubated the business for 5+ years (succeeding eventually). Starting up was also painful; so it was difficult to do it again.
However, times have changed. When taking the plunge an entrepreneur makes a 10-point agenda in his mind. The agenda revolves around learning the ropes of business at a rapid pace viz. how to incorporate, how to raise money, how to hire, how to manage people, how to run a business, how to sell a business and how not to look stupid while doing all of the above. You wanna try everything out to at least understand what it takes (every entrepreneur is different, has different goals). A good example is raising money -- we may have seen a lot of serial entrepreneurs mentioning the fact that they don't wanna raise any money from a VC; solely because they had a not so positive experience in their previous startup. On the other side, on an average, an entrepreneur makes it big on his 3rd/4th attempt (we seldom hear the failure stories if preceded by a super success).
The answer lies in the tolerance of failures and increased experimentation. So, Go ‘start it up’ – if you fail, at least you know how to (or how not to!) build a product, which in larger scheme of things is going to be good for your next startup.
Cheers,
Indus
t:1ndus
Those were the good old days when communication and speed were not at their best. It used to take days to reach US from India and 2 hours to get connected across different cities...
I do not think of Tally, Microsoft, Infosys(yes Infosys) or Wipro as my role model any more. If at all we compare their share with other upcoming ventures, their market shares is going down. Agreed that they still might be the number 1, 2 or 3, but for how long.
The world is changing fast and so is the time taken for a product or company to go up and down. Specially in the web, if a company is not showing any traction in the initial few years, it is quite difficult to come up the ladder without drastic changes. It is the same case with the traditional business as well. Change and speed seems to be the formula of success.
To conclude, I would cite a few examples, Google is about 12 years old(half of Microsoft) and is challenging Microsoft. Infosys and Wipro are not longer dream companies of fresh computer graduates and the list goes on.
However, the main purpose is to say..... companies do not take a life time to build a brand now .... and entrepreneurs should look at speed and precision to challenge the market leaders...
No matter how big the market leader is, they can be toppled from the top and the startups would be able to do that...
If someone still wants to build a brand in 3 to 5 years .... I can only hope, they have all the luck .....
I always equated building a brand, as magnetizing steel. It takes its time, but once magnetized also holds power longer. Thats essentially the power of a brand. It most certainly needs its time. Three years, if you think about it is just 1000 days :)
Instant noodles are much quicker to make,
easier to throw away, contain just enough
nutrition to help us make it to the next pack.
There is a serious issue with Indian investors
and long gestation products. I define "long"
as just 2 or 3 years. I also agree that a
personal investment from a wealthy ex tech
entrepreneur is the best way forward for those
seeking investments in this space.
In the end, you need to track some metric that
makes sense for your business.
If the metric is not showing an uptrend, then
there needs to be a plan to push it upwards.
My previous favorite metric was counting
downloads, my current is number of searches
by our product names. I think constantly
iterating the process of improvement and
measurement will lead to a winner or a clearly
visible exit sign.
It goes without saying that if you want to
play the 'long gestation' game, you need to
be prepared to duke it out.
For websites and software products, I still believe, this will not work. So startups should never just have fun taking 3 years as their playground and some one from the back would go past them.
For a startup to survive, they have to be fast, furious and at the same time, give time to build the brand. I see no reason why a brand can not be built in a year.
To build a brand, focus is very much important, and if you have the focus, then it can also be built in year and may not require 2-3 years.
Just a question, Do you think, Proto comes in the category of building a company for years? I think otherwise. Proto was a success in the 1st year itself. And it has not taken 2-3 years to be a success or a brand. It can be taken as an example of fast, furious and building a brand.
Thanks,
Rashmi Ranjan Padhy
www.rashmiranjanpadhy.com
One of your strongest posts yet! Thanks for stepping back and holding up a mirror for all. Will try to cover fresh ground - as other commentators have covered a fair bit.
[a] first agree with your core premise - trawling blogs and talking to 20 something entrepreneurs and new (to India) VCs one gets the sense of instant noodles and little of "Build[ing] to Last"
[b] HOWEVER, much of the discussion here and in other blogs at times appears to indicate that other than the Web (2.x) there is nothing happening in the Indian startup scenario - to provide some contrast
[b1] any semiconductor, pharma or embedded system startup needs easily 12-18 months just to get a product out the door and three years to know if they are going ot be around - and that's for the good ones; Sasken, OpenSilicon, earlier Arcus, Impulsesoft, FutureSoft, Emuzed are all examples of this; as are Reddy's, TTK Health or Ranbaxy
[b2] there is a slew of educational (classrooms or books) and manufacturing startups, talking to whom it will be clear that there are no instant noodles and the three/five year rule applies
[b3] it has been fashionable, right from the time Al Gore "invented" the Internet to talk of Internet time - but the basics of building team, product, marketing and supporting customers and building a brand has not gotten any faster, even if your RoR app is up in five days!
My sense is that even in Proto.in or other entrepreneurial forums it is critical for us to step back and view the entrepreneurial scene in the bigger context and not solely frame it in Infosys/Wipro, Google/Microsoft or Twitter/Web2.0 sound bites.
Reminds me of periodic discussions in the Valley of how shortsighted VCs are; however over 30 years any number of VCs have shown their perseverance to put in $80-100M into each semi startup to still see only 1 in 10 survive and thrive. Part of the problem I suspect is to do with youth of the audience and the boundaries we put on our discussions! Keep 'em coming.
This is the fun of having a debate ... both sides do not agree ... but are ok :D
Nope I havent forgotten them. Those (outside of the IT - I wouldnt even call it Web 2.0) sectors are doing just fine in the way they are focusing and building organizations, products and the brand.
But they are also beyond the circle of influence of these grassroot level interaction. I am more worried about whats happening in the eye of hurricane :) But good point.
@Rashmi We were talking about the way a company's product and culture should be positioned - brand is another topic, but the more I think about it.. how do you measure the success of a brand. Brand value and Brand equity. I cant see that being much within a year or two of the launch of something.
Also the deal is in building a brand that lasts. I mean, there was Kazaa... considering that people still remember it, its a great brand, but really what does it stand for? Maybe a not so good example, but hopefully you get the idea.
Or Maybe its just me who cant think of a single brand built over a year.
http://diffle-history.blogspot.com/
Makes for a very good read.